Main Subjects : Organizational behavior

Identification and Assessment of Human Manipulation in the Work Environment

Anna Tomkova; Barbara Nicole Čigarská

International Journal of Organizational Leadership, 2022, Volume 11, Issue 3, Pages 274-286
DOI: 10.33844/ijol.2022.60330

This article aims to provide an overview of knowledge related to the complexity of manipulation in the work environment and focus on the specification of the issue. The attributes of manipulation in the work environment were analyzed based on the degree of perception of social intelligence factors, the level of manipulation, and the tendency to distrust others. The aim of the research was to examine statistically significant associations between the number of years of service and
the occurrence of manipulation in work. The research was carried out via MPS and MESI methodologies. The research sample (N = 183) comprised working students and employees from the private and public spheres from various work areas in Slovakia. In conclusion, no statistically significant associations existed between the number of worked years and manipulation at the workplace. Statistically, significant gender differences were documented in men within the attributes of manipulation. Higher average values ​​for attributes of empathy, social irritability, and mistrust were found in women.

How Followers’ Perception of Insider Status Influences the Relationship Between Servant Leadership and Work Attitude?

Shu-Chuan Jennifer Yeh; Wen Chun Wang; Yi-Hsien Wang; Thomas T. H. Wan; Hsueh-Chih Chou

International Journal of Organizational Leadership, 2022, Volume 11, Issue 2, Pages 127-140
DOI: 10.33844/ijol.2022.60623

Servant leadership starts with an individual whose main interests are to serve, inspire and lead followers. Thus, the servant leader is an individual who is always pursuing and looking for better ways to achieve shared goals with fellow workers. The current study investigates the influencing mechanism of servant leadership on job satisfaction based on the social identity theory. Specifically, the purpose of this study is to develop a model of perceived insider status that mediates the relationships between servant leadership and employee job satisfaction. Data were collected from matched 90 leaders and 285 followers from the service industry in Taiwan. To avoid common method variance issue, we collected data across three-time points from two different sources. The statistical analyses included descriptive analysis, correlational approach, confirmatory factor analysis, and multi-level analyses. Using the bootstrapping method, the indirect effects of servant leadership on job satisfaction via perceived insider status were found to be significant. This study underscores the importance of encouraging leaders to engage in servant leader behaviors, thereby enhancing followers’ perception as insiders and improving followers' job satisfaction. Since servant leaders focus on employee-oriented tactics, it is essential to train leaders to enhance followers’ intrinsic motivation and shape their perceptions of belongingness and effectiveness.