Keywords : Emotional Intelligence

Examination of the Effects of Emotional Intelligence and Authentic Leadership on the Employees in the Organizations

Zafer Adigüzel; Eda Kuloglu

International Journal of Organizational Leadership, 2019, Volume 8, Issue 1, Pages 13-30
DOI: 10.33844/ijol.2019.60412

In the highly competitive environment of the business world, organizations implement human resource policies and practices to increase the motivation and performance of employees. Efforts to keep employee turnover at minimum levels are directly proportional to employee satisfaction and their willingness to stay in the organization. Employees’ dissatisfaction, leaders’ attitudes and behaviours, human resources policies determine the life of the organizations. The increase in the employment turnover rate can decrease the performance of the organization, bring additional costs and cause employee trainings to be ineffective. In particular, the qualified employees can easily leave the organization if they do not like the management approach leads to the formation of different management understandings and perspectives. The leadership style of the managers and the human resources policies can shape the future of the organizations.  Therefore, it is important to conduct studies in this field to help the senior managers to make decisions and demonstrate their leadership roles. The sample of this study consists of 498 white-collar employees working in the private and public sector. The findings were subjected to factor and reliability analyses by using IBM SPSS 23 program. The hypotheses were tested by regression analysis and the results were evaluated and presented accordingly.

A comparative study of the impact of emotional, cultural, and ethical intelligence of managers on improving bank performance

Shahram Mirzaei Daryani; Samad Aali; Amir Amini; Bahman Shareghi

International Journal of Organizational Leadership, 2017, Volume 6, Issue 2, Pages 197-210
DOI: 10.33844/ijol.2017.60318

Many factors influence human and social systems’ behaviour. The main aim of the current study was to check the status of intelligence in emotional, cultural, and ethical dimensions. Besides, the study examined the effect of those dimensions of intelligence on improving the performance of public and private banks in Ardabil. The current study was practical in terms of the method; cross-sectional in terms of time; inductive in terms of implementation logic; quantitative in terms of the implementation process; and causal in terms of purpose. The population of the study included the managers of public banks of Melli and Sepah and private banks of Pasargad, Eghtesad-e Novin, and Mehr of Ardabil. A questionnaire was set up by the researcher to evaluate the effects of intelligence in emotional, cultural, and ethical dimensions on the banks’ performance. The Cronbach test was used to test the reliability of the questionnaire. Descriptive statistics such as frequency, medium, and mean were used to describe the demographic of the participants. Inferential statistic tests such as Kolmogorov-Smirnov, regression, and independent t were used to analyse the data. The findings of the study showed that in both public and private banks, intelligence in emotional, cultural, and ethical dimensions had a positive impact on the performance of the banks. The effects of cultural intelligence on the performance of the public banks were more than the private banks. However, the impact of emotional and ethical intelligence on the performance of the private banks was more than the public banks.