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Linking Self-efficacy and Organizational Citizenship Behavior: A Moderated Mediation Model

    Authors

    • Saif Ullah 1
    • Basharat Raza 2
    • Wasif Ali 3
    • Sana Amjad Amjad 4
    • Atif Khan Jadoon 5

    1 National College of Business Administration and Economics, Lahore, Pakistan

    2 HOD, School of Business Administration, National College of Business Administration & Economics, Lahore, Pakistan

    3 University of Calgary, Canada

    4 Khawaja Fareed University of Engineering and Information Technology, Rahim Yar Khan, Pakistan

    5 University of the Punjab, Lahore, Pakistan

,
10.33844/ijol.2021.60528
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Abstract

This study investigates the relationship between self-efficacy and Organization Citizenship Behavior (OCB), moderated by incivility and mediated by pro-social motivation. Self-efficacy is the employee's belief in him about his skills to perform tasks in different situations. The direct and indirect effects of self-efficacy of teachers towards their OCB through prosocial motivation have been observed in this study. For this purpose, data has been collected through questionnaires (N = 301) using convenience sampling in three-time phases with two weeks gaps between each phase. SPSS 22.0 and Amos 22.0 were used along with Process by Hayes for moderated mediation analysis. The results indicate that self-efficacy leads to organizational citizenship behavior (OCB) and pro-social motivation, moderated by incivility and mediated by pro-social motivation. In a nutshell, this study demonstrates self-efficacy enhances pro-social motivation and OCB within academic settings with reference to Pakistan, advocating that if teachers are confident to perform a task, they can also demonstrate their extra-role behavior. The present study contributes to the literature by analyzing the novel framework within the Pakistan context. The mediating effect of prosocial motivation between teachers’ self-efficacy and OCB has not been discussed in the prior studies. The implications, discussion, and conclusion are also discussed.

Keywords

  • Self-efficacy
  • Incivility
  • Prosocial Motivation
  • Organizational citizenship behavior
  • Social Cognitive Theory
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International Journal of Organizational Leadership
Volume 10, Issue 3
August 2021
Page 233-247
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  • Article View: 2,866
  • PDF Download: 1,867

APA

Ullah, S. , Raza, B. , Ali, W. , Amjad, S. A. and Jadoon, A. K. (2021). Linking Self-efficacy and Organizational Citizenship Behavior: A Moderated Mediation Model. International Journal of Organizational Leadership, 10(3), 233-247. doi: 10.33844/ijol.2021.60528

MLA

Ullah, S. , , Raza, B. , , Ali, W. , , Amjad, S. A. , and Jadoon, A. K. . "Linking Self-efficacy and Organizational Citizenship Behavior: A Moderated Mediation Model", International Journal of Organizational Leadership, 10, 3, 2021, 233-247. doi: 10.33844/ijol.2021.60528

HARVARD

Ullah, S., Raza, B., Ali, W., Amjad, S. A., Jadoon, A. K. (2021). 'Linking Self-efficacy and Organizational Citizenship Behavior: A Moderated Mediation Model', International Journal of Organizational Leadership, 10(3), pp. 233-247. doi: 10.33844/ijol.2021.60528

CHICAGO

S. Ullah , B. Raza , W. Ali , S. A. Amjad and A. K. Jadoon, "Linking Self-efficacy and Organizational Citizenship Behavior: A Moderated Mediation Model," International Journal of Organizational Leadership, 10 3 (2021): 233-247, doi: 10.33844/ijol.2021.60528

VANCOUVER

Ullah, S., Raza, B., Ali, W., Amjad, S. A., Jadoon, A. K. Linking Self-efficacy and Organizational Citizenship Behavior: A Moderated Mediation Model. International Journal of Organizational Leadership, 2021; 10(3): 233-247. doi: 10.33844/ijol.2021.60528

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