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The Impact of Transformational Leadership and Social Interaction on Organizational Performance in the Viewpoint of Knowledge Management: An Empirical Study in Banking Sector of Pakistan.

    Authors

    • Raza Hussain Lashari
    • Aiza Hussain Rana
,
10.33844/ijol.2018.60307
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Abstract

This research examines the impact of transformational leadership (TL) and social interaction (SI) on organizational performance (OP) in the perspective of knowledge management (KM) within Pakistan’s banking sector. In developing countries, knowledge management (KM) is highly practiced but in Pakistan it is a new concept and at the initial stages of its implementation. The situation of Pakistan’s banking sector is better than other services sectors. Therefore, Pakistan’s banking sector is opted as population of the study. Using the simple random sampling technique, 350 questionnaires were distributed in different bank’s branches. The questionnaires were filled by two officer’s rank of employee, i.e., top level managers and middle level managers. Totally, 270 questionnaires were fully completed and used for final analysis. The overall response rate was 77%. Different statistical techniques were applied on the collected data, i.e., Reliability analysis, Pearson’s correlation, Regression analysis and Sobel test. The results indicated that there is a positive relationship among transformational leadership, social interaction, knowledge management, and organizational performance. Furthermore, knowledge management acted as partially mediator between transformational leadership, social interaction and organizational performance. Additionally, current research provides guidelines to the management of banking sector of developing countries specially Pakistan that how transformational leadership, social interaction and knowledge management can improve the organizational performance.

Keywords

  • Transformational Leadership (TL)
  • Social Interaction (SI)
  • Knowledge Management (KM)
  • Organizational Performance (OP)
  • Banking Sector of Pakistan
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International Journal of Organizational Leadership
Volume 7, Issue 4
October 2018
Page 383-397
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  • Article View: 659
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APA

Hussain Lashari, R. and Hussain Rana, A. (2018). The Impact of Transformational Leadership and Social Interaction on Organizational Performance in the Viewpoint of Knowledge Management: An Empirical Study in Banking Sector of Pakistan.. International Journal of Organizational Leadership, 7(4), 383-397. doi: 10.33844/ijol.2018.60307

MLA

Hussain Lashari, R. , and Hussain Rana, A. . "The Impact of Transformational Leadership and Social Interaction on Organizational Performance in the Viewpoint of Knowledge Management: An Empirical Study in Banking Sector of Pakistan.", International Journal of Organizational Leadership, 7, 4, 2018, 383-397. doi: 10.33844/ijol.2018.60307

HARVARD

Hussain Lashari, R., Hussain Rana, A. (2018). 'The Impact of Transformational Leadership and Social Interaction on Organizational Performance in the Viewpoint of Knowledge Management: An Empirical Study in Banking Sector of Pakistan.', International Journal of Organizational Leadership, 7(4), pp. 383-397. doi: 10.33844/ijol.2018.60307

CHICAGO

R. Hussain Lashari and A. Hussain Rana, "The Impact of Transformational Leadership and Social Interaction on Organizational Performance in the Viewpoint of Knowledge Management: An Empirical Study in Banking Sector of Pakistan.," International Journal of Organizational Leadership, 7 4 (2018): 383-397, doi: 10.33844/ijol.2018.60307

VANCOUVER

Hussain Lashari, R., Hussain Rana, A. The Impact of Transformational Leadership and Social Interaction on Organizational Performance in the Viewpoint of Knowledge Management: An Empirical Study in Banking Sector of Pakistan.. International Journal of Organizational Leadership, 2018; 7(4): 383-397. doi: 10.33844/ijol.2018.60307

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