Keywords : Recruitment and Selection

Hotel Recruitment and Selection Practices: The Case of the Greek Hotel Industry

Alexandra-Paraskevi Chytiri; Fragkiskos Filippaios; Leonidas Chytiris

International Journal of Organizational Leadership, Volume 7, Issue 3, Pages 324-339
DOI: 10.33844/ijol.2018.60465

Hotel industry, as a service industry, is greatly dependent upon its employees. Recruitment and Selection practices constitute an important starting stage for hotels towards generating an efficient and productive workforce. The present study, by focusing on 5* and 4* hotels, examines the current trends in the implementation and effectiveness of recruitment and selection practices in the Greek hotel industry, controlling for class category, size and ownership. An inferential quantitative research design was used, and an online survey was conducted, using a seven–point questionnaire. The study concludes that hotel industry, at least in Greece, is still using old – fashioned and cost effective recruitment and selection methods. Findings also outline that 5* and 4* hotels do not differentiate their mix of methods used in recruiting and selecting future employees. Internal recruitment methods are mostly considered to be effective in contrast to external recruitment methods. While interviews and reference checks are listed at the top of the effectiveness list of selection methods. The findings of this research enhance industry understanding of the use and effectiveness of recruitment and selection methods and indicate the need for hotels of superior class to re–examine their recruitment and selection methods and adopt more contemporary ones in their mix.

Recruitment and selection processes in Slovak enterprises and multinational corporations

Elena Delgadová; Monika Gullerová; Eva Ivanová

International Journal of Organizational Leadership, Volume 6, Issue 2, Pages 211-220
DOI: 10.33844/ijol.2017.60241

National labour markets of today have been profoundly affected by globalization. Therefore, organizations and workforce must be able to respond flexibly to changing labour market conditions and demands. As a European Union and NATO member country, the Slovak Republic has been one of the attractive destinations for its stable economic and political situation, common European currency, and skilled and educated labour force. The purpose of the current paper is to identify processes through which multinational companies operate in Slovakia recruit and select new employees for the position of a first-line manager and compare them with those being most widely utilized by Slovak enterprises. This pre-research will serve as a basis for a follow-up comprehensive and comparative research to be made in cooperation with colleagues from the Universidad de Valencia and Universidad Católica de Valencia San Vicente Mártir in Spain. Following this, the methods of questionnaire, literature research method, method of comparative analysis, and synthesis were used.