Decision-making is a core concept in management. It is crucial in policymaking, defining the objectives, making choices, and their implementation. Managers always face the task of decision-making, and the organization's success depends on the quality of decision-making.
The process of decision-making consists of several steps, including determining key issues that need resolution, searching for solutions, selecting criteria for the evaluation of the solutions, and finally selecting one of the solutions. This is of utmost importance for the managers, and it is by utilizing such methods, they can enhance their decision-making capabilities.
As trade and business become more sophisticated and dynamic, it gets harder to make decisions. Factors such as the pressure and size of the job, time limitations, the variety of the available data, and the inefficiency and shortage of data make the process even harder. But as a matter of fact, most organizations underestimate the value and importance of decision-making.
One solution for reducing decision-making errors is to allow employees to participate in decision-making. Since not all decisions are vital and strategic, employee participation in less strategic decisions making can reduce errors in that process. Hence it is necessary that employees enhance their organizational and individual ability in order to qualify for participation in decision making in the organization.