Ambidexterity in Public Organizations with an Emphasis on Managers’ Psychological Capital
International Journal of Organizational Leadership,
2021, Volume 10, Issue 1, Pages 72-88
10.33844/ijol.2021.60518
Abstract
The purpose of the present research is to propose a psychological framework for managers’ambidexterity in public organizations. The data were collected through 11 interviews
conducted over five months. The saturation was reached at nine interviews using conventional
content analysis. As a result, eight factors were identified to achieve ambidexterity in public
organizations, including courage, gratitude, spirituality, creativity, resilience, optimism, hope,
and self-efficacy. These factors can be used to develop a new framework for ambidexterity in
public non-profit organizations. This framework can also provide a psychological basis for
creating and strengthening managers' ability to plan ambidextrous behaviors.
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