Abstract

Today, striving to find an efficient way for developing or identifying appropriate knowledge
management strategies in organizations has become so critical that has attached information pyramids
in organizations a great importance, and has highlighted lack of trained and skilled staff as a serious
problem. On the other hand, having more flexibility at workplace, offering better service and fulfilling
customers demands require a strategy for managing knowledge and its consequences. Knowledge
management enables a wide range of different strategies and methods for identifying, creating and
sharing knowledge in organizations. This deep insight includes individuals and organizations’
experience and knowledge and understanding it helps the organization respond to both internal and
external stimuli and act in harmony. One fact which has seemingly achieved consensus is the need for
different strategies of knowledge management. Among the wide range of various and often unclear
knowledge management strategies one can choose a strategy in a specific situation. The aim of
knowledge strategy is to respond to strategic questions which emphasize competitive intelligence and
internal knowledge retrieval systems.