Keywords : Organizational Behavior


Academic Institutions Are No Different to Any Other: Total Quality Management Does Enhance Performance

Elham S. Hasham

International Journal of Organizational Leadership, Volume 7, Issue 4, Pages 348-373
DOI: 10.33844/ijol.2018.60340

There are many skeptics about the contributions of Total Quality Management (TQM) to education because of its roots in the world of business. TQM says nothing about actual production but stresses the process of management and collaboration within the system to reach quality output. Any quality-conscious organization, despite the nature, should understand this. This paper will not present any innovative ideas but will define TQM and focus on its influence on the various facets of an institution of higher education. TQM helps to provide better services to its primary customers-students and the community.  Moreover, TQM focuses on continuous improvement and growth that can offer an enhanced and challenging learning environment for all involved. Thus, a more effective and efficient corporate culture emerges. 

Teachers’ perception of organizational culture and trust relation

Ali Riza Terzi

International Journal of Organizational Leadership, Volume 5, Issue 4, Pages 338-347
DOI: 10.33844/ijol.2016.60448

This survey explores the effect of organizational culture on organizational trust. The study group includes 253 primary and secondary school teachers working in Balikesir, Turkey and the study has a descriptive survey design. The data was collected by School Culture Scale and Organizational Trust Scale. The results showed that the duty culture is the dominant school culture. It is the principal that the teachers trust the most.  The secondary school teachers believe that a success oriented and supportive atmosphere exists at workplace and trust their coworkers more than they do the principal. The support and duty dimensions of organizational culture are significant predictors of organizational trust. Based on the results of the study, it can be suggested that school administrators enhance a supportive culture at their institutions. The theoretical significance of the study is that the results of the study will help to better understand the organizational behavior and the practical significance of the study is that these results can be used to increase the organizational efficiency.